It’s complicated so shut up

Ze Frank produces a smart, funny daily video blog. A viewer wrote in to say Ze shouldn’t discuss a particular topic because "it’s complicated". I think Ze Frank’s response is great. Folks build walls in a business by saying, "You couldn’t understand what we’re doing, it’s complicated," "You can’t question that policy, it’s complicated". It’s natural to want to fend off difficult questions but it leads to a siloed business with an "us vs. them" mentality and can stifle innovation.

This show may not be safe for work—it contains salty language. Listen with the headphones on the first time.