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In-chart Encryption

Zach Gemignani

prairieFyre Software, a provider of contact center solutions, has created a reporting tool that takes a table of data and encrypts it in chart form. The original numbers and trends are virtually unrecoverable. Congratulations, prairieFyre, for this exciting new approach. This may be patentable, but I’m afraid there is prior art.

Prairiefyre Chart

Beat that, Junk Charts.

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  • Darrell

    I’ve supported contact centre’s for many years. This is typical of the reporting found in contact centres.

    Is it any wonder that the CSR’s in a hurry to get you off the phone? The telephony server is already e-mailing a 3D radar graph to his manager’s Blackberry telling him that he’s 30 seconds past due. No wonder service sucks.

    Talk about a market opportunity!

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